Dominique Williams
Administrative Assistant
About Dominique
At Hilltop, I assist with preparing and processing tax returns and answering client questions. I enjoy helping clients throughout the tax process and making sure they have the support they need.
What drives me is knowing that people appreciate the help we give them with their taxes. Many clients think they have an “easy” tax return and provide all the information they believe is needed, but they are grateful when we take the time to ask detailed questions that help prevent something important from being left out.
Before joining Hilltop, I spent many years working in healthcare, including inpatient psychiatric care and home healthcare. I am good with numbers and have strong problem-solving skills, which made pursuing a career at Hilltop a good fit for me.
One of the most rewarding parts of my role is building relationships with clients and hearing the joy and excitement that comes from knowing you’ve made a difference in someone’s day.
✔ Credentials
Education:
- Bachelor’s Degree, Indiana University
- Concentration in Social Services
- Minor in Psychology
Questions & Answers
What's the most inspiring part of your job?
Building a relationship with the clients I work with and hearing the joy and excitement knowing you made a difference in someone’s day.
Who or what inspires you?
My husband.
What are your favorite things and hobbies?
Cooking, singing, shopping, and spending time with my husband and three girls.
What's your life's biggest milestone?
Being a mom.
What's the best piece of advice you've ever been given?
24 hours. Giving myself 24 hours before responding or reacting out of impulse and emotion.
Flashback to when you were 10 years old. What did you want to be when you grew up?
A veterinarian.
What are the best skills you bring to your job?
Attention to detail and training in verbal de-escalation.
Three words that describe you
Friendly. Kind. Trustworthy.
